Senior Reefer Operations & Customer Service

Department: Operations & Customer Service
Project Location(s): Alexandria, Egypt
Education: Bachelor's Degree
Compensation: TBD

Qualifications

Bachelor’s degree in Accounting

✔️Minimum 5 years of proven experience in Freight Forwarding Operations & Customer Service.
✔️ Extensive hands-on experience in handling Reefer Export Shipments.
✔️ Strong knowledge of temperature-controlled cargo, shipping lines, export documentation, and international logistics procedures.
✔️ Ability to independently manage shipments from booking to final delivery.
✔️ Excellent communication, problem-solving, and customer relationship management skills.
✔️ Experience dealing with key clients, overseas agents, and shipping lines.
✔️ Fluent English communication skills.

We are looking for a results-driven professional who can add immediate value, maintain exceptional service standards, and confidently manage complex reefer export operations.

Only candidates with relevant Freight Forwarding and Reefer experience will be considered

 

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